At okbet5, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.
okbet5 processes personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 and its Implementing Rules.
All data transmitted between your device and okbet5 servers is protected by industry-standard SSL/TLS encryption. Your financial and personal data is never sent in plain text.
okbet5 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve the okbet5 platform.
As a data subject, you have the right to access, correct, delete, and port your personal data. okbet5 honours all data subject rights requests within the timeframes required by law.
We collect only the personal data that is necessary for the specific purposes described in this Policy. We do not collect data speculatively or beyond what is required.
In the event of a personal data breach that poses a real risk to your rights, okbet5 will notify affected data subjects and the National Privacy Commission (NPC) within 72 hours of discovery.
This Privacy Policy ("Policy") describes how okbet5 ("we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "data subject") who access or use the okbet5 online gaming platform at okbet5.app.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by okbet5 in connection with the operation of the Platform, regardless of whether such processing occurs in the Philippines or elsewhere.
By registering an Account on okbet5 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your Account.
For the purposes of the Data Privacy Act of 2012, okbet5 is the personal information controller (PIC) in respect of the personal data collected and processed through the Platform. As PIC, okbet5 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
okbet5 has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection compliance and serving as the primary point of contact for data subject rights requests and privacy-related inquiries. Contact details for the DPO are provided in Section 15 of this Policy.
okbet5 collects the following categories of personal data in connection with the operation of the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, ID document images (for KYC verification) |
| Contact Data | Philippine mobile number, email address, residential address |
| Account Data | Username, encrypted password, account creation date, account status, login history |
| Financial Data | GCash / Maya account reference, bank account details (for withdrawals), transaction history, deposit and withdrawal amounts |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, responsible gaming settings |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers, cookies |
| Communications Data | Customer support chat logs, email correspondence, feedback submissions |
| Verification Data | Selfie photographs submitted for identity verification, liveness check data |
Certain data we collect may constitute sensitive personal information (SPI) under the DPA, including government-issued ID numbers and financial account details. okbet5 applies heightened security measures to the processing of SPI and processes such data only to the extent strictly necessary for the purposes described in this Policy.
okbet5 collects personal data through the following means:
okbet5 processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, okbet5 processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Section 13(b), DPA) |
| KYC / identity verification | Legal obligation (Section 13(c), DPA) — PAGCOR and AML requirements |
| Payment processing | Performance of a contract (Section 13(b), DPA) |
| Fraud prevention and AML compliance | Legal obligation and legitimate interests (Section 13(c) and (f), DPA) |
| Responsible gaming monitoring | Legal obligation and legitimate interests (Section 13(c) and (f), DPA) |
| Marketing communications | Consent (Section 13(a), DPA) — you may withdraw consent at any time |
| Platform analytics and improvement | Legitimate interests (Section 13(f), DPA) |
okbet5 may share your personal data with trusted third-party service providers who assist us in operating the Platform. These providers act as personal information processors (PIPs) under the DPA and are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws. Categories of service providers include:
okbet5 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of okbet5's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or in-platform notification prior to any such transfer and will ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
okbet5 does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing companies. Your data is used exclusively for the purposes described in this Policy.
okbet5 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure (AML compliance requirement) |
| KYC / verification documents | 5 years from the date of verification or account closure, whichever is later |
| Financial transaction records | 5 years from the date of each transaction (AMLA requirement) |
| Gaming history | 3 years from the date of each gaming session |
| Customer support records | 2 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year for audit purposes |
| Technical / log data | 12 months from collection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
okbet5 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Cookies are small text files placed on your device when you visit the okbet5 platform. They help us recognize your device, maintain your session, remember your preferences, and analyze how the Platform is used.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. Cannot be disabled. |
| Functional | Remember your preferences such as language settings, responsible gaming limits, and display options. |
| Analytics | Help us understand how Players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible. |
| Security / Fraud Prevention | Used to detect and prevent fraudulent activity, bot access, and account takeover attempts. |
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by okbet5. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to obtain confirmation of whether okbet5 processes your personal data and to receive a copy of that data, along with information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data held about you. You may update most Account details directly through your Account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under the AMLA and PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller where technically feasible.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
okbet5 will respond to all data subject rights requests within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further fifteen (15) business days, with prior notice to you. We will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.
If you are not satisfied with our response to a rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The okbet5 platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from persons under 21 years of age. Our registration process includes age verification steps designed to prevent minors from creating Accounts.
If okbet5 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant Account, delete the associated personal data to the extent permitted by law, and report the matter to PAGCOR as required.
If you are a parent or guardian and believe that your child under 21 has registered on okbet5, please contact us immediately at the details provided in Section 15 so that we can take prompt action.
okbet5 primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting services), okbet5 ensures that such transfers are made in compliance with Section 21 of the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data transfers.
Specifically, okbet5 ensures that any cross-border transfer of personal data is subject to appropriate safeguards, including contractual clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing such safeguards.
okbet5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this page.
Where changes are material, we will notify registered Players via email or in-platform notification at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how okbet5 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by okbet5, please contact our Data Protection Officer (DPO):
Data Protection Officer — okbet5
Email: [email protected]
General Support: [email protected]
Response Time: We aim to acknowledge all privacy-related inquiries within 3 business days and to provide a substantive response within 15 business days.
If you are not satisfied with our response, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through its official website or at its offices in Pasay City, Metro Manila.
We take your data seriously — and we take your gaming experience even more seriously. Join thousands of Filipino players who trust okbet5 for a secure, fair, and responsible online gaming experience.
21+ only. Please play responsibly. Gambling is addictive — know when to stop.